Privacy Policy
Privacy Policy
This policy only applies to the products and services provided by bEYU and their extended functions, including the products and services provided to you by bEYU , the website, and new forms that emerge with the development of technology. If a product we provide has a separate privacy policy or a special agreement in the corresponding user service agreement, the privacy policy of that product will take precedence. Contents not covered by the product privacy policy and user service agreement will be governed by this policy. The content shall prevail. If the products or services of our affiliates use products or services provided by bEYU but do not set an independent privacy policy, this privacy policy will also apply to those products or services.
Please read the Privacy Policy carefully and make sure you understand our rules for handling your personal information. bEYU belongs to the online shopping category. Your agreement to this privacy policy only means that you know and agree that we collect and process relevant necessary information when using the online shopping function. It does not mean that you agree to our collection and processing of non-essential personal information.
Welcome to use bEYU ! We attach great importance to the privacy and personal information protection of our users, and we hope to use the Privacy Policy to explain to you how we collect, use, save, share and transfer this information when you use our products and services, as well as what we provide you How to access, update, delete and protect this information.
1. How we collect and use your personal information
In order to provide you with online shopping services, our basic functions include account registration and login, product information display, order placement and order management, payment, product delivery, customer service and after-sales, and transaction security . When you use the above functions, we will collect and use the following information about you. If you do not provide the corresponding information, you will not be able to use our products and services normally .
Please understand that because different users choose to use different product versions and scopes, if there are differences between the collection and use rules for specific function display and this privacy policy, please refer to the specific content for display. The functional scenarios we provide you and the personal information we collect and use are as follows:
(1 )Account registration and login
When you register to use bEYU services, you need to provide us with your mobile phone email address, and we will verify whether your identity is valid by sending an email. Your account name is your default nickname. You can choose to modify and supplement your nickname, avatar, account name , and information related to your real-name authentication. This information all belongs to your " account information " .
After registration is completed, you can choose to use bEYU account verification to authorize us to obtain your information for recording. If you do not provide such information, you will not be able to log in and use our products and services. At this time, you can use the browsing and search functions , we will not collect your above personal information.
(2 ) Product information display
In order to display products or services to you, we will collect your device information and browser type to sort the corresponding product or service content and adapt it to your application version and device interface. After your explicit authorization, we will collect your location-related information when you use the product information display and search functions.
In order to provide you with search history, browsing history, favorite products or stores, followed stores, shopping carts or order goods or service display services, during use, we will collect your browsing information, search records, favorite records, following Records, additional purchase information, and order information . Among them, when providing you with the search history service, the search history information is stored in your local device.
We will use your above information and your delivery address to conduct data analysis, predict your preference characteristics, and push products, commercial advertisements, commercial text messages and other marketing information that may be of interest to you.
(3 ) Order placement and order management
When you choose to settle the goods, bEYU will generate an order for you to purchase the goods. You need to fill in at least your consignee's name, delivery address and mobile phone number in the order . At the same time, the order will display the order number, information about the goods or services you purchased, order time, the amount of payment you should pay, and payment method . You can also fill in the consignee's contact number, email, and zip code to add more contact information to ensure that the goods can be delivered accurately. Failure to fill in this information will not affect the generation of your order.
All the above information constitutes your " order information " . We will use your order information to verify your identity, confirm transactions, payment settlement, complete delivery, query orders for you, and provide customer service consultation and after-sales services. We will also use your order information to determine whether there are any abnormalities in your transactions to ensure the security of your transactions.
(4 ) Product delivery
When your order is placed, bEYU , bEYU 's affiliates, suppliers, merchants or delivery companies that cooperate with bEYU will complete the delivery of your order. You know and agree that bEYU , bEYU 's affiliates, suppliers, merchants or delivery companies that cooperate with bEYU will use your order information in the above steps to ensure that your ordered goods can be delivered safely.
(5 ) Customer service and after-sales
Our telephone customer service and after-sales functions will use your account information and order information . To ensure the security of your account, our call center customer service and online customer service will use your account information to verify your identity. When you need us to provide customer service and after-sales service related to your order information, we will query your order information . In addition, when you apply for a refund or return, we need to collect your contact person, contact information and return address to ensure the completion of the corresponding after-sales service.
If you have received or purchased commodity freight insurance, the freight incurred when you return or exchange goods may apply for compensation from the freight insurance service provider. In order to implement insurance and compensation, we will collect or query the warranty start and end period of the goods you purchased, Courier company, return address, and delivery time information for returned or exchanged goods .
(6 ) Ensure transaction security
In order to ensure the stability and security of the system when you use our products and services, prevent your personal information from being illegally obtained, more accurately prevent fraud and protect account security, we need to collect your device information , log information, and IP address . , browsing information, order information , and battery usage to identify whether it is a real natural person user. When abnormal behavior is triggered (remote login, incorrect password entry multiple times, abnormal payment amount, abnormal operation behavior log), we will collect your location information, ssid , WIFI name, and commonly used software list information (only processed locally and will not be uploaded) server), but we will not collect the above information from normal users. And may record some links that we think are risky. We will also collect your device information to analyze bEYU system problems, count traffic and troubleshoot possible risks, and troubleshoot when you choose to send us abnormal information. If you do not provide the above information, we will not be able to protect the security of your service and account when you use beEYU services.
2. Application permission application and usage rules
In order to make your shopping more convenient or fun and improve your online shopping experience at bEYU , we need to access your system permissions to collect and use the required personal information. If you do not enable these permissions, it will not affect your use of our basic functions, but you may not be able to use additional functions that bring you shopping pleasure or you may need to fill in some information repeatedly when purchasing certain goods.
3. Information disclosure rules
During the use of bEYU services, you can publicly post your questions about the products, usage experience or other content through product reviews, grass planting shows, product Q&A, and live interaction to obtain answers to your questions from merchants or interactive rewards. We may determine whether you can use the above information publishing function based on your order information and the content you publish.
Please note that when you publish information, your account information (nickname, avatar, account name) and the content you publish will be made public after you publish it, so please choose carefully. If the information you publish contains other people's personal information, please obtain their consent in advance before publishing.
4. Other personal information usage rules
(1) In order to collect statistics and analyze your use of our products or services to assist us in optimizing service experience and making product upgrade decisions, we will use encryption technology to process the collected data and use it for machine learning after being unable to re-identify specific individuals. , algorithm model training or other data analysis and mining processing.
(2) If we want to use your personal information for purposes not specified in this privacy policy, or if we use the information collected for a specific purpose for other purposes, we will ask for your express consent in advance.
(3) Regarding functions and scenarios not specified in this privacy policy, we will show you the corresponding personal information collection and use rules when you actually use the function or scenario, and obtain your express consent.
5. How we use Cookies and similar technologies
(1) Use of Cookies
When you use our services, we will send one or more small data files called Cookies on your computer or mobile device . The purpose is to simplify your repeated login steps, store your shopping preferences, or store your shopping preferences. The product data in the car then provides you with shopping preferences, helps you optimize your selection and interaction with ads, and helps determine your login status and account or data security.
You can clear all Cookies saved on your computer . Most web browsers will automatically accept Cookies , but you can usually modify the browser settings to reject Cookies according to your own needs; in addition, you can also clear all Cookies saved in the software. . If you do this, you may need to personally change the user settings each time you visit the bEYU website, and all the corresponding information you have previously recorded will be deleted, which may have a certain impact on the security of the services you use.
(2) Use of network Beacon and similar technologies
In addition to Cookies , we also use network Beacon and other similar technologies on our website . Our web pages often contain some electronic images (called " single-pixel " GIF files or " web beacons" ). The ways we use network Beacon are:
① By using the network Beacon on the bEYU website , count the number of user visits, and identify registered bEYU users by accessing cookies .
②Provide you with personalized services through the obtained Cookies information.
6. How we provide your personal information to external parties
(1) We will not share your personal information with any company, organization or individual other than bEYU , except in the following circumstances:
① Obtain your explicit consent or authorization in advance.
②Provide in accordance with mandatory requirements of laws and regulations
③Handle disputes or controversies between you and others according to your needs
④ Provided in compliance with relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents
⑤ Use based on compliance with laws or public health emergencies.
(2) In order to provide you with relevant products or services, show you content that may be of interest to you, and protect the security of your account and transactions, we may share your personal information with our affiliates or partners, share content and Purpose .
Please note that the information you voluntarily share or even share publicly when using our services may involve your or a third party's personal information or even sensitive personal information. Please consider and decide carefully when sharing. If third-party personal information is involved, please ensure that you have obtained legal authorization.
(3) We will only publicly disclose your personal information under the following circumstances and under the premise of taking security measures that comply with industry standards:
① Disclose corresponding personal information according to the scope of authorization you separately agreed to
② If you seriously violate laws, regulations or relevant agreements and rules, we may disclose your relevant violations and the measures we take against you .
7. How we protect and store your personal information
(1) Our technologies and measures to protect your personal information
We attach great importance to the security of personal information and take all reasonable and feasible measures to protect your personal information:
(2) Data security technical measures
We will adopt security protection measures that comply with industry standards, including establishing reasonable system specifications and security technologies to prevent your personal information from unauthorized access, use, modification, and avoid data damage or loss. For example: bEYU ’s network services adopt transport layer security protocol encryption technology and provide browsing services through https to ensure the security of user data during transmission; when processing personal information, we will use a variety of methods including content replacement, SHA256 , etc. Data desensitization technology enhances the security of personal information during use.
(3) Other security measures taken by bEYU to protect personal information
bEYU manages and regulates the storage and use of personal information by establishing data classification and grading systems, data security management specifications, and data security development specifications; it implements comprehensive security control of data through information contact confidentiality agreements, monitoring and audit mechanisms; bEYU establishes data security The committee also has a dedicated information protection department and a data security emergency response organization to promote and protect personal information security.
8. Security incident handling
In order to deal with possible risks such as leakage, damage and loss of personal information, we have formulated a number of systems to clarify the classification and grading standards of security incidents and security vulnerabilities and the corresponding processing procedures.
Once a personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the handling measures we have taken or will take, and suggestions for you to prevent and reduce risks on your own. , remedial measures for you, etc. At the same time, we will promptly notify you of the incident-related information through emails, letters, phone calls, push notifications, etc. When it is difficult to inform the personal information subjects one by one, we will issue announcements in a reasonable and effective manner. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.
9.Storage of your personal information
(1) During your use of our products and services, your personal information will be retained within the period required to achieve the purposes stated in this policy, and will be determined in conjunction with the mandatory retention requirements of the law. The legally required goods and services Information and transaction information will be kept for no less than three years from the date of completion of the transaction. After the retention period has expired, we will delete your personal information or anonymize it in accordance with the requirements of applicable laws.
10. How you manage your personal information
bEYU attaches great importance to your concerns about personal information and makes every effort to protect your rights to access, correct, delete and withdraw consent to your personal information so that you have the full ability to protect your privacy and security. Your rights include:
(1) Access and correct your personal information
Except as provided by laws and regulations, you have the right to access and correct your personal information at any time, including:
①Account information
②Receipt information
③Order information
④Browse information
⑤Comment information
(1) Delete your personal information
You can delete some of your personal information through the access and correction paths listed in this privacy policy, or delete all of your personal information by logging out of your account. You can make a request to us to delete personal information under the following circumstances:
① If our processing of personal information violates laws and regulations;
②If we collect and use your personal information without your consent;
③If our handling of personal information seriously violates the agreement with you.
If we decide to respond to your deletion request, we will also try our best to notify the entities that obtained your personal information from us and request them to delete it in a timely manner, unless otherwise provided by laws and regulations, or these entities have obtained your independent authorization.
When you or we assist you in deleting relevant information, we may not be able to immediately delete the corresponding information from the system due to applicable legal and security technical restrictions. We will securely store your personal information and restrict any further processing of it. , until it can be removed or anonymized.
11. Change the scope of your authorization or consent or withdraw your authorization
Please understand that each business function requires some basic personal information to be completed. When you withdraw your consent or authorization, we cannot continue to provide you with the services corresponding to the withdrawal of consent or authorization, and we will no longer process your corresponding personal information. . However, your decision to withdraw your consent or authorization will not affect the previous processing of personal information based on your authorization.
12. Cancel account
After you cancel your account, we will stop providing products and services to you, and delete or anonymize your personal information in accordance with the requirements of applicable laws.
13. Protection of personal information of minors
(1) bEYU attaches great importance to the protection of minors’ personal information. If you are a minor under the age of 18 , you should obtain the consent of your guardian before using our products and services .
(2) We further take the following measures to protect the personal information of children under the age of 14 that may be involved :
① For the personal information collected from children, in addition to complying with the provisions of this privacy policy regarding user personal information, we will also adhere to the principles of legitimate necessity, informed consent, clear purpose, safety and security, and legal use, and strictly comply with the requirements of laws and regulations. Storage, use, and disclosure will not exceed the period necessary to achieve the purpose of collection and use. After expiration, we will delete or anonymize children's personal information. We will designate a dedicated person to be responsible for the protection of children's personal information. We will also develop a special internal system for the protection of children's personal information.
② When you, as a guardian, choose to use bEYU related services for a child under guardianship , we may need to collect the personal information of the child under guardianship from you for the purpose of performing relevant services to you. When you use the order posting, evaluation and Q&A functions to share product-related information, you may actively provide us with children's personal information. Please be aware of this and choose carefully.
③ Children or their guardians have the right to access and correct children’s personal information at any time, and can also make requests for correction and deletion to us. If you have any comments, suggestions, complaints or reports on matters related to children's personal information, please contact us. We're here to help.
14.Notices and Revisions
(1) In order to provide you with better services and as bEYU’s business develops, this privacy policy will also be updated accordingly. However, we will not reduce your rights under this Privacy Policy without your explicit consent. We will issue the updated version on the bEYU website and bEYU mobile terminal and remind you of the relevant content updates through website announcements or other appropriate means before it takes effect. Please also visit bEYU to keep up to date with the latest privacy policy.
(2) For major changes, we will also provide more prominent notices (we will explain the specific changes to the privacy policy through methods including but not limited to emails, text messages, or special reminders on the browsing page). Significant changes referred to in this Privacy Policy include but are not limited to:
① Our service model has undergone major changes. Such as the purpose of processing personal information, the type of personal information processed, the use of personal information, etc.;
②We have undergone major changes in ownership structure, organizational structure, etc. Such as changes in owners caused by business adjustments, bankruptcy mergers, etc.;
③The main recipients of personal information sharing, transfer or public disclosure change;
④Major changes in your rights to participate in the processing of personal information and the way in which you exercise them;
⑤When our responsible department, contact information and complaint channels for handling personal information security change;
⑥When the personal information security impact assessment report indicates that there is a high risk.
